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COMP.:Huayuan Accessories

Contact Person: Mr. Tony Zhou

Tel.: 0086-57985559394

Fax: 0086-57989959395

Cellphone: 0086-13732430721

Mail:sales@hy-accessories.com

Web.:www.hy-accessories.com

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Home > Help & Faqs

Question 1:  Can I order custom hats with my own design & logo?   

Answer: Definitely yes.

 

Question 2: Can I order a sample first before mass production? How can I place a sample order?

Answer: Surely you can order a sample first. And there will be some sample cost, charged based on your design & artwork. We will make the sample hats for you after payment received and take pictures for your reference once finished. If you want to see the actual sample cap, we can send the sample to you while freight cost is yours.

Question 3: How soon can I get a sample made? How can I make payment?
 

Answer: For simple design sample, it generally takes about 5~7 days to get samples made. While it will take a longer time for complicated design, digital print fabric, embossed logo, for example. Payment can be made through T/T or Western Union.

Question 4: How can I get my hats if I place the order to you?
 

Answer: That depends on the quantity your ordered. Normally,10 to 300 pieces, the hats will be shipped to you by express ( DHL, FedEx, UPS, etc ), DOOR To DOOR; 300 - 2000 pieces, mostly by express ( Door to Door )or by air ( Airport to Airport )2000 pieces above, generally by sea ( Sea Port to Sea Port)

 

Question 5: Why has MOQ for each design?

Answer: A. factories invested huge amounts to build a factory, they need big orders and big buyers to keep their factory operation in a good flow. B. factories also have to buy the parts and materials from the material suppliers. Sometimes, there is also MOQ requests from the material suppliers. C. Unlike the stockmarket where deals are made virtually in a flash of time, production of an order takes real time and space.